UNITED STATES
For orders over USD$50:
Shipping Method: DHL SmartMail Parcel Expedited
Carrier: DHL eCommerce
Shipping Fee (USD): Free
Estimated Delivery: 2-5 Business Days
For orders USD$49.99 and under:
Shipping Method: DHL SmartMail Parcel Expedited
Carrier: DHL eCommerce
Shipping Fee (USD): $5.99
Estimated Delivery: 2-5 Business Days
* If you need your order sooner, we have express shipping options available at check for an additional cost.
INTERNATIONAL
CANADA
For orders over USD$60:
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): Free
Estimated Delivery: 3-9 Business Days
For orders USD$59.99 and under:
* Order value not to exceed USD$3000
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 3-9 Business Days
UNITED KINGDOM (Including: Isle of Man, Guernsey, & Jersey)
* Order value not to exceed USD$2500
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 4-6 Business Days
HONG KONG
* Order value not to exceed USD$2500
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 8-10 Business Days
EUROPE
* Order value not to exceed USD$1000
Countries: Czech Republic, Austria, Belgium Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 5-10 Business Days
AUSTRALIA
* Order value not to exceed USD$600
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 8-10 Business Days
ISRAEL
* Order value not to exceed USD$500
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 8-10 Business Days
JAPAN
* Order value not to exceed USD$1400
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 5-7 Business Days
SOUTH KOREA
* Order value not to exceed USD$2500
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 5-7 Business Days
SINGAPORE
* Order value not to exceed USD$400
Shipping Method: DHL Priority - Prepaid Duties & Taxes
Carrier: DHL eCommerce
Shipping Fee (USD): $9.99
Estimated Delivery: 7-10 Business Days
REST OF THE WORLD
* Order value not to exceed USD$1000
Shipping Method: DHL Standard - Delivered Duties Unpaid (DDU)
Carrier: DHL eCommerce
Shipping Fee (USD): $14.99
Estimated Delivery: 8-14 Business Days
Delivered Duties Paid (DDP): Tariffs and duties will be included in the final amount of your order at checkout for international orders. This will provide you with 100% visibility to fully landed costs, faster delivery with no delays and help avoid unanticipated fees at delivery.
Lilly Lashes is not in control of any country specific tariffs or duties imposed on your order by your respective government. If you use a promotional code on your order, you will be charged duties and taxes on the original price of the item(s).
Please note that the time in transit does not include order processing time before shipment or the time that customs takes to release an international order. Once a package has been shipped, all shipping fees are non-refundable.
PROCESSING TIME
Please allow 1-3 business days processing time for your order to be shipped. During holidays or promotions like Black Friday or Cyber Monday, orders may need increased processing time due to a higher order volume.
Although rare, we may experience warehouse closures due to severe weather. In this case, there may be a delay in order processing.
Orders are shipped Monday through Friday. For express shipping options, orders placed after 12:30pm CT will ship the following business day.
Our warehouse will be closed on the following days:
New Year's Day
President's Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Please note, these days are subject to change.
